Telephony Integration

Integrating telephony into new or existing systems can be a daunting task. A good architecture must adhere to national and international telecom standards, provide real-time response and be secure. Systems can be built using PC based systems, open programmable switches, or VoIP. 9Netics can architect the best solution for your application, develop call processing interfaces and integrate them into your business logic.

Expertise:

• Call control software and interface applications for programmable switches such as Summa Four SDS500 and derivatives such as Cisco VCO/4K
• Computer Telephony Integration (CTI) solutions
• Signaling standards: Q.931, H.323 (VoIP), SIP or DTMF(analog)
• Voice and video coding techniques